With the introduction of the AEB account, we want to enable you as an existing customer to work more efficiently with AEB products and services and to experience the AEB world more seamlessly.
How does it work?
Besides the account, we are setting up administrative units on the data level in the background, called tenants. In a tenant, we assign customers AEB products and test systems. You can access this through your AEB account that you can set up and manage on your own as a customer. With the introduction of the tenant in connection with the AEB account, you can access AEB products and services via the AEB Home without having to remember different URLs.
What will change for my company with the AEB account?
Define tenant admins for your company
In addition to the AEB account, we are introducing administrative units (tenants) on the data level in the background. Each tenant requires tenant admins on the customer’s side. They can manage accounts and access rights for the AEB products and test systems their company.
- For existing customers, individuals with the client admin role are initially assigned the tenant admin role during the introduction of the AEB account.
I am a tenant admin. How do I create an additional tenant admin?
AEB accounts are based on a personal email address
For AEB accounts, we ask you to enter a personal email address. We will use the specified email address for login and communication relating to the AEB account, e.g. if you have forgotten your password.
For security reasons, we ask you to use only personal email addresses and not shared mailboxes. An email address unique to one person typically has the following format: name@company.com.
To illustrate this further:
- name@company.com meets the requirements.
- support@company.com does not.