When a declaration is complete, it is copied to the archive. It will remain on the live system for a short time and will then be removed from the live system and only be available via the archive.
You can search for declaration information in the archive and download related documents.
To locate declaration information in the archive, follow the steps below:
- From the Office menu, select Archive > Search assistant.
- You will be prompted to select a range of data to search in. Select the required range and click Ok.
- If unsure of the date of the required information, you may need to search in one date range and then switch to the other range by using the Use previous Content Storage option from the Search assistant menu.
- Enter the reference to be found (e.g. LRN, MRN) in the Search term filter. Click Search, and if an exact match is found, the record will be displayed.
- You can search for specific types of records in the Search assistant by using a filter. Click Add filter, then select Type from the list.
- When the Type filter window is shown, click the pencil icon, select the required type(s) from the list displayed and click OK. Click Search to return any matching records.
- Select the relevant declaration and click the Download documents button to download the documents related to that declaration.
- Declaration data can also be viewed by selecting the declaration and clicking Open. This will show the declaration information in an XML format. Select the Metadata tab to show a list of declaration fields and their corresponding values.
- If there is a requirement to restore a declaration, this can be completed by a user with the I_CLIENTADMIN role. See How to restore an archived declaration in Customs Management.